Unlock the commercial value of mobile ordering and discover how much additional revenue your hotel could generate with the IRIS Revenue Calculator.

By entering just a few operational figures, you'll receive a tailored estimate of your potential F&B revenue uplift, operational efficiencies and return on investment based on proven results from thousands of hotels worldwide.

Mobile ordering is now a guest expectation, but for hotel groups, the real challenge is ensuring consistency across multiple properties, brands and technology systems. When different hotels operate different ordering platforms, fragmentation can create operational complexity, inconsistent guest experiences and missed revenue opportunities. This article explores how a unified mobile ordering strategy helps hotel groups strengthen brand standards, improve guest loyalty and unlock greater profitability across their portfolio.

Hotels are under pressure to do more with fewer resources, while guest expectations around speed and convenience keep climbing. This article explores the operational friction points quietly damaging hotel F&B performance, and explains how mobile ordering platforms can solve them. It looks at the commercial impact too, and how hotels can increase spend per order and create a more consistent guest experience across every touchpoint.

IRIS continues to help hoteliers unlock new revenue opportunities with smarter digital guest experiences. This month sees the launch of a strategic partnership with Global Hotel Alliance and the latest platform enhancements to increase guest spend through intelligent upselling. Plus, discover new innovations at HITEC San Antonio 2026 and how The Shelbourne Hotel transformed its guest experience with digital technology.

IRIS announces the promotion of Graham Rushin to the role of Deputy Chief Executive Officer (Deputy CEO).
Previously serving as Vice President of Sales and Marketing, Graham's appointment reflects IRIS's ambitious growth agenda and commitment to delivering world-class digital guest experiences at scale.

F&B is no longer just a supporting act. It is becoming a core driver of hotel revenue.

With seamless, on-demand experiences now expected by guests, digital ordering is helping hotels boost efficiency, empower teams, and unlock the profit potential of their F&B operations. So, what are the most effective ways to increase F&B performance without adding extra burden to your teams?

IRIS will unveil new mobile ordering innovations and hospitality integrations at HITEC San Antonio 2026, showcasing how hotels can increase guest spend, streamline operations and create more connected digital guest experiences. Visit the team at booth #2230 and hear from Graham Rushin at one of the tutorials.

IRIS has announced a strategic partnership with GHA to bring its digital guest experience solutions to their global network of hotel brands.

The agreement gives GHA members access to IRIS’ platform, enabling hotels to increase ancillary revenue, streamline operations and deliver a more seamless, mobile-first guest experience.

This latest update explores how mobile ordering helps hotels maximise revenue during peak season by reducing friction, capturing more guest spend, and easing operational pressure.

From profitable poolside service to allergen transparency and major event readiness, it brings together practical ways to turn busy periods into consistent, scalable revenue opportunities, backed by real hotel success stories and expert insight.

Mandarin Oriental, Singapore has transformed its in-room dining into a high-performing digital revenue channel with IRIS Mobile Ordering. By removing the need for phone-based orders, the hotel streamlined operations, reduced errors, and delivered a more seamless guest experience. The result is clear: 138% year-on-year revenue growth, higher average order values, and 70% of orders now placed digitally.

When poolside demand peaks, guest expectations rise just as operational pressure hits its limit. This guide outlines 10 practical ways mobile ordering helps hotels keep service seamless, increase F&B spend, and reduce strain on teams. It shows how digital tools can turn busy summer moments into consistent revenue opportunities while enhancing the guest experience.

Marc & Rose Hospitality achieves a 15% uplift in F&B revenue with resort-wide mobile ordering from IRIS. Guests can now order from anywhere on property, increasing spend while reducing pressure on staff. With strong results across two resorts, the group is now rolling out the solution across its wider portfolio.

Unlock new revenue opportunities by turning everyday guest interactions into high-impact moments. From smarter guest communications to seamless ordering and payment experiences, discover how leading hotels are increasing engagement, reducing friction, and driving measurable F&B growth.

Mandarin Oriental Savoy, Zurich has transformed its in-room dining experience with IRIS Mobile Ordering, achieving a 27% increase in average transaction value while significantly improving operational efficiency.

By replacing traditional phone orders with a seamless digital journey, the hotel has quadrupled in-room dining revenue, reduced errors, and deliver a faster, more intuitive guest experience.

With a strong focus on digital innovation, the luxury beachfront hotel implemented IRIS at launch to support operational efficiency and guest convenience.

By replacing traditional phone-based ordering with intuitive, mobile-first solutions, Mandarin Oriental, Muscat has transformed in-room dining and poolside service, saving the PBX team hours each week. The result is faster service, fewer errors, higher guest spend and a more personalised, sustainable guest journey.