How can operators expand non-room revenue and where will the opportunities for revenue growth beyond rooms be in the year ahead? Will diversification (not just in terms of ancillary revenue channels, but also differentiating and personalising the content and online ordering experience) be the key?

The luxury Vietnam beach resort details enhanced guest service and increased order volume and spend across its venues following implementation of IRIS Mobile Dining and Digital Guest Directory.

In this festive edition, we share tips to help you maximise revenue and streamline operations for 2025.

We wish you a prosperous 2025 and look forward to continuing our partnership!

With the advance of mobile technology and popularity of digital directories, how can hoteliers harness their potential to keep guests informed and drive engagement with the hotel’s services? Here are our top ten tips and strategies to achieving success with an all-in-one comprehensive digital solution.

We sat down with ExploreTECH to discuss how our innovative mobile concierge and guest experience platform is helping hotels streamline operations, increase revenue, and enhance the guest experience.

This luxury resort in Vietnam are enjoying a more efficient, direct, and timely way to serve guests across its expansive five pools and beach areas with the IRIS app. It has reduced manually processes and heightened the guest experience.

The Barcelona hotel is the 11th Hoxton hotel to select IRIS’s F&B digital ordering and guest directory app. They’re now offering guests a seamless and convenient means of managing their stay and ordering food and drink from the comfort of their own smartphone.

IRIS is delighted to report that the luxury Bali resort reports significant growth in operational efficiencies, order volumes and revenue following deployment of IRIS digital mobile dining and guest directory solutions.

This month’s newsletter highlights how hotels can boost ancillary revenue and improve guest experiences using mobile tech.

It covers tips for increasing F&B sales, leveraging upsells, and optimising digital guest directories and mobile concierges.

IRIS is thrilled to have won the Hospitality Implementation of the Year award at the Intelligent ICT Awards Middle East in recognition of our successful deployment at W Dubai - Mina Seyahi.

IRIS launches new additions to its mobile ordering platform which have been developed to drive order volumes, enhance the guest experience and reduce manual processes for staff. Discover the benefits of our amenity ordering, open tab and digital staff ordering features here.

In this month’s newsletter, you can find out how you can maximise your revenue potential and cater for all your guest's needs with mobile technology. PLUS, the combined power of self-serving and automated processes helps you save resources and serve more covers!

The Westin Resort Nusa Dua, Bali, launched a multilingual app to improve the guest experience, increase F&B revenue, and promote sustainability with real-time info access.
Discover how they’ve boosted guest spend by 30% with IRIS here.

San Antonio's newest luxury hotel partners with IRIS to grow guest revenue and streamline operations with its all-in-one mobile ordering and guest experience app.

One of Dubai’s most luxurious retreats reports record growth since introducing IRIS mobile ordering for its F&B and guest directory services. Find out more here.