IRIS will unveil new mobile ordering innovations and hospitality integrations at HITEC San Antonio 2026, showcasing how hotels can increase guest spend, streamline operations and create more connected digital guest experiences. Visit the team at booth #2230 and hear from Graham Rushin at one of the tutorials.

IRIS has announced a strategic partnership with GHA to bring its digital guest experience solutions to their global network of hotel brands.

The agreement gives GHA members access to IRIS’ platform, enabling hotels to increase ancillary revenue, streamline operations and deliver a more seamless, mobile-first guest experience.

This latest update explores how mobile ordering helps hotels maximise revenue during peak season by reducing friction, capturing more guest spend, and easing operational pressure.

From profitable poolside service to allergen transparency and major event readiness, it brings together practical ways to turn busy periods into consistent, scalable revenue opportunities, backed by real hotel success stories and expert insight.

Mandarin Oriental, Singapore has transformed its in-room dining into a high-performing digital revenue channel with IRIS Mobile Ordering. By removing the need for phone-based orders, the hotel streamlined operations, reduced errors, and delivered a more seamless guest experience. The result is clear: 138% year-on-year revenue growth, higher average order values, and 70% of orders now placed digitally.

Marc & Rose Hospitality achieves a 15% uplift in F&B revenue with resort-wide mobile ordering from IRIS. Guests can now order from anywhere on property, increasing spend while reducing pressure on staff. With strong results across two resorts, the group is now rolling out the solution across its wider portfolio.

Unlock new revenue opportunities by turning everyday guest interactions into high-impact moments. From smarter guest communications to seamless ordering and payment experiences, discover how leading hotels are increasing engagement, reducing friction, and driving measurable F&B growth.

Mandarin Oriental Savoy, Zurich has transformed its in-room dining experience with IRIS Mobile Ordering, achieving a 27% increase in average transaction value while significantly improving operational efficiency.

By replacing traditional phone orders with a seamless digital journey, the hotel has quadrupled in-room dining revenue, reduced errors, and deliver a faster, more intuitive guest experience.

Join IRIS and ILHA on April 14 for an exclusive webinar where we explore how luxury hotels are re-imagining F&B to increase guest spend while maintaining a high-touch experience.
For hoteliers looking to boost guest spend, expand service reach, and improve operational efficiency, this session offers practical insights into the future of luxury F&B.

IRIS has appointed Bob Menz as Senior Product Manager, bringing more than 20 years of hospitality technology experience to the team. With a background spanning hotel operations, POS, PMS and integrations, Bob will lead product initiatives that strengthen the IRIS platform, helping hotels enhance guest dining experiences while improving operational efficiency.

This month’s newsletter explores how hotels are unlocking new growth from digital ordering. From hotel success stories to practical strategies for boosting ancillary spend and reducing labour pressure, we share how properties are protecting F&B revenue, enhancing multi-generational stays, and increasing automation with new POS systems.

Facing limited staffing and growing competition from delivery apps, Aloft New York LaGuardia Airport turned to IRIS Mobile Dining to retain F&B revenue in house. Fully integrated with Micros POS, the solution streamlines operations, reduces queues and delivers a seamless, mobile first experience for modern travellers.

Discover how InterContinental New Orleans reimagined its room service operations, reduced labour costs and eliminated ordering errors with IRIS Mobile Ordering, while retaining valuable F&B revenue in a highly competitive dining market.

IRIS has announced outstanding year-on-year growth with Mandarin Oriental, highlighting the power of digital innovation in elevating luxury dining experiences.
F&B spend and operational efficiencies have significantly increased following deployment of IRIS’ digital ordering platform across its portfolio of 20 hotels across Europe, the Americas and Asia Pacific

IRIS shares its 2026 outlook on smarter hotel tech, highlighting how mobile ordering and digital guest directories are helping operators improve guest service and grow ancillary revenue. From amenity pre-ordering and expanded F&B opportunities to real-life success stories and new feature updates, this edition focuses on practical ways to reduce friction and deliver more personalised guest experiences across the entire property.

Johan Ohlin, IRIS’s Chief Technology Officer, leads the technology strategy to help hotels boost revenue, improve operations and enhance the guest journey.
In this interview with Hotel Technology News, Johan discusses the breath of our platform and AI, it’s capabilities and future ambitions for the future of mobile tech.