Reach guests in a way that suits them
Digital Guest Directory
Centralise all your content and provide instant answers and recommendations in the palm of your guest's hand!
Your guests expect to see all the information in a modern way...and your staff will thank you for it.
Trusted by world-renowned hotels
A valuable reference tool, at your guest’s fingertips.
Digital guest directories contain a wealth of information – from hotel facilities and local attractions, through to F&B menus, local transport links, special promotions and links to booking systems.
For hoteliers, it frees up staff time and acts as a centralised platform for those all-important, revenue driving, upsell opportunities.
Hotels can upload new content in our easy-to-manage, unified content management system, ensuring everything is accurate and up-to-date.
Easy edits in real time, without any costly reprints.
Goodbye leather-bound book, hello pocket compendium!
Engage with 100% of your guests
Be in your guest’s hands and enrich their stay. Guests can access the information from their own device, wherever they are, whenever they need to 24/7 – and free up your staff at the same time!
A physical guest directory is not the coolest poolside accessory - make it easier for guests to find information about the hotel and its facilities in a digital format, without being in the room.
One unified place for all the content.
Generate ancillary revenue
Digital guest directories are an ideal way to showcase hotel events, services, and amenities for your guests to book onto.
Leisure activities, dinners, babysitting and beauty/spa treatments can be promoted and booked, securing more revenue for your hotel.
All of which can be found in one place and booked online, saving time and effort for both guests and staff!
Keep it fresh & sustainable
Foster a more sustainable, centralised and cost-effective experience by digitising your hotel brochure, saving reams of paper and resources.
Have you ever made a costly printing mistake? Updates to the guest directory content management system (CMS) are simple to do online, meaning content is accurate, relevant, and fresh.
Top 9 ways to win with a Digital Guest Directory
Find out why digital guest directories are fast becoming the number one choice to help hoteliers save resources, be more sustainable and enhance their guest stay.
Instant access to information, in one place
✔️ General hotel information
Showcase hotel facilities and amenities, and promote what’s on at your hotel e.g. classes and events your guests could enjoy during their stay.
✔️ Destination guide
Provide information on the local area, cultural sights and nearby attractions for guests to explore and experience. Local weather and maps are also useful reference tools.
✔️ Guest services and policies
Direct guests to customer services from the website or app, and highlight practical information on privacy and security policies, health and safety measures, and hotel sustainability goals for example.
Even more guest features
✔️ F&B Mobile Ordering
Integrate IRIS' F&B ordering app in your hotel restaurants and bars section. This can be used to view the menu and order food and/or beverages.
✔️ Hotel booking systems
You can integrate internal booking systems on the app. Book yoga classes, spa sessions, gym classes, and reserve tables at restaurants at any time.
✔️ Transportation links
Link to Google maps and show the surrounding area's transportation links as well as local bus timetables and trusted taxi companies.
✔️ Hotel loyalty programmes
Add your loyalty club and highlight how guests can earn points, sign up and redeem rewards.
✔️ Special offers & events
Promote seasonal events and promotions, or even discounted rooms for your guests to enjoy.
✔️ Weather guide
Showcase the daily temperatures so guests can plan their stay accordingly.
Elevate your guest’s experience
Trusted by 1000’s of properties across the globe!
Get in touch now
FAQs
-
A digital guest directory replaces printed in-room compendiums, offering guests information on the hotel’s services and facilities, local area attractions and promotions via their own mobile device.
-
You can include hotel information, Wi-Fi details, dining options, opening hours, local recommendations, contact info, FAQs, maps, videos, hotel policies and more.
-
Yes, the IRIS platform includes a CMS (content management system) that makes it easy for hotel staff to edit and publish updates in real-time - no IT or technical expertise needed.
-
Absolutely. The guest interface is fully brandable, including colours, fonts, images, and tone of voice to match your hotel’s identity.
-
No - IRIS Guest Directory is web-based and accessible via QR code, link, or NFC tap, with no app download required.
-
Yes we offer 3rd party open integration to digital services e.g. Google Maps, weather, table reservations, spa bookings etc
-
Yes, it supports multiple languages to ensure a seamless experience for international guests.
-
Yes. You can deploy a shared framework across a group, with local customisation per property.
-
Yes, the guest directory supports promotional discounts, links, and calls-to-action to boost awareness of dining, spa, and other paid services or events.
-
Yes, IRIS provides analytics on guest engagement - including most viewed pages, click-throughs, and feature usage.
-
Yes, you can enhance your directory with high-quality photos, visuals and resort maps.
-
Yes, by digitising your in-room materials, you eliminate the need for frequent reprints - reducing both cost and environmental impact.
-
Yes, the guest directory is highly customisable and used by leading luxury hotels globally.