Reach guests in a way that suits them

Digital Guest Directory

Digital guest directories provide instant answers and recommendations in the palm of your guest's hand!

Your guests expect to see all the information in a modern way...and your staff will thank you for it.

Trusted by world-renowned hotels

A valuable reference tool, at your guest’s fingertips.

  • Digital guest directories contain a wealth of information – from hotel facilities and local attractions, through to F&B menus, local transport links, special promotions and links to booking systems.

  • For hoteliers, it frees up staff time and acts as a useful platform for those all-important, revenue driving, upsell opportunities.

  • Guest can access the latest, most up-to-date information – hotels can edit and upload new content at a click of a button, without delay and any costly reprints.

Goodbye leather-bound book, hello pocket compendium!

Engage with 100% of your guests

Be in your guest’s hands and enrich their stay. Guests can access the information from their own device, wherever they are, whenever they need to 24/7 – and free up your staff at the same time!

A physical guest directory is not the coolest poolside accessory - make it easier for guests to find information about the hotel and its facilities in a digital format, without being in the room.

Generate ancillary revenue

Digital guest directories are an ideal way to showcase hotel events, services, and amenities for your guests to book onto.

Leisure activities, dinners, babysitting and beauty/spa treatments can be promoted and booked, securing more revenue for your hotel.

All of which is done online, saving your staff time and effort!

Keep it fresh & sustainable

Foster a more sustainable and cost-effective experience by digitising your hotel brochure, saving reams of paper and resources.

Have you ever made a costly printing mistake? Updates to the guest directory are simple to do online, meaning content is accurate, relevant, and fresh.

Top 9 ways to win with a Digital Guest Directory

Find out why digital guest directories are fast becoming the number one choice to help hoteliers save resources, be more sustainable and enhance their guest stay.

IRIS Mobile Digital Guest Directory

Instant access to information

✔️ General hotel information

Showcase hotel facilities and amenities, and promote what’s on at your hotel e.g. classes and events your guests could enjoy during their stay.

✔️ Destination guide

Provide information on the local area, cultural sights and nearby attractions for guests to explore and experience. Local weather and maps are also useful reference tools.

✔️ Guest services and policies

Direct guests to customer services from the website or app, and highlight practical information on privacy and security policies, health and safety measures, and hotel sustainability goals for example.

Even more guest features

✔️ F&B Mobile Ordering

Integrate IRIS' F&B ordering app in your hotel restaurants and bars section. This can be used to view the menu and order food and/or beverages.

✔️ Hotel booking systems

You can integrate internal booking systems on the app. Book yoga classes, spa sessions, gym classes, and reserve tables at restaurants at any time.

✔️ Transportation links

Link to Google maps and show the surrounding area's transportation links as well as local bus timetables and trusted taxi companies.

✔️ Hotel loyalty programmes

Add your loyalty club and highlight how guests can earn points, sign up and redeem rewards.

✔️ Special offers & events

Promote seasonal events and promotions, or even discounted rooms for your guests to enjoy.

✔️ Weather guide

Showcase the daily temperatures so guests can plan their stay accordingly.

  • The Ritz Carlton - Digital Guest Directory Testimonial
  • Intercontinental Hotel - IRIS Digital Guest directory app review
  • Aloft - IRIS Guest Directory Review
  • Mandarin Oriental Guest Directory Hotel App review
  • Marriott London IRIS Digital Guest Directory
  • Mandarin Oriental Guest Directory App Review

Elevate your guest’s experience

Trusted by 1000’s of properties across the globe!

Get in touch now