Simplify operations and maximise revenue
Mobile F&B Ordering
Enhance the profitability and efficiency of your F&B operations through faster and more precise order processing.
A seamless, convenient way for guests to order F&B on their own device, anywhere, any time - no app required.
Trusted by world-renowned hotels
Food & Beverage ordering
made easy
Guests can pre-order, set delivery times, arrange delivery or pick-up, and make payments, all in the palm of their hand.
Fully integrated with both POS and PMS, our solution drives more sales, FREES up staff and meets the demand from guests for a digital, self service experience.
Browse, tap, order and pay. It really is that simple!
Boost F&B revenue & guest spend
The value of being in your guest’s pocket – with digital ordering, hotels generate 20-40% more ancillary revenue. Guests can freely order in their own time, meaning you sell more.
Adding upsells and complementary items to menus also drives average guest spend and enriches their experience.
Maximise sales by expanding mobile ordering across your property (in-room, lobby, poolside, spa and bistro) and give your guests an effortless ordering experience irrespective of their location.
Free up staff time & be more efficient
By removing touchpoints and sending orders direct to the kitchen, you can save labour, boost productivity and streamline operations.
Wait times are reduced, customer service is improved and you can serve more covers! Guests can also pay online when they’re finished, so you’re ready for your next guests.
Enhance the guest experience & broaden reach
With no more queuing or waiting on the phone (and quicker, more accurate orders) digital ordering boosts guest satisfaction and enriches their stay.
Reach 100% of your guests in a way that suits them and empower them to self-serve - menu browsing, pick-up, room service or deliver to table - we've got it covered.
How to choose a mobile F&B ordering platform
Download our guide to choose the most effective F&B platform for your hotel.
A must-read for F&B leaders!
The Future of F&B
✔️ QR Code Ordering
Boost orders and service speed using QR codes while saving money and improving guest engagement with a no-download hotel app. Guests can get instant access to your digital menus anytime, anywhere.
✔️ Multi-tenanted & scalable
Groups can do everything at brand level - manage integrations from one place, on one platform and send down brand-led guidelines/content and links to all your hotel outlets.
✔️ Integrates Seamlessly
With a true, real-time integration to your POS (not a database match), fully sync your menus and manage your F&B digital orders all in one place.
Even more F&B features
✔️ Upsells
Tease guests with an extra side or dessert when they’re browsing mains, using our upsell feature. You can measure how well your pairings are matched via IRIS Reporting.
✔️ Multi-outlet
Expand mobile ordering to multiple outlets (pool deck, coffee bar, lobby etc.) to maximise revenue opportunities across your whole property - it’s not just for room service!
✔️ Insights
Gain useful insight into how your digital F&B is performing, know when your kitchen is at its busiest and what your most ordered dish on the menu is.
✔️ Multi-lingual
Display your digital menu in your guest’s language. Guests feel more comfortable and there’ll be fewer errors or miscommunication.
✔️ Digital staff ordering
Your waitstaff can now use IRIS on any device to take orders from customers. Quick & efficient ordering for those guests that prefer waiter service.
✔️ Payments
IRIS integrates with various payment gateways all so that guests can make quick and easy payments inside the app.
✔️ Time slots
Set the maximum number of orders, as well as the length of each time slot to provide a regulated flow of orders and prevent order throttling.
✔️ Stand-alone
No integrations are required to benefit from all our F&B features - get up and running with your solution in no time.
✔️ Customised
Item attributes help guests filter their items according to their allergens, intolerances and preferences.
Enhance your guest's F&B experience
Trusted by 1000’s of properties across the globe!
Get in touch now