IRIS Newsletter - Maximise guest spend with mobile ordering
Find out how you can boost your guest spend and reduce manual processes to make the most of this upcoming season. Read on for this month's news and insights...it'll certainly help lighten the load and delight your guests!
Thought Leadership
Top 10 tips to increase F&B guest spend 📸
Are you up to date on guest behaviours and mobile ordering features to maximise every sales opportunity?
On average, hoteliers with mobile ordering increase their average guest checks by 20-40% by implementing some simple tactics - photos, upsells and complementary items, promotions and multi-lingual tools, for example.
Here's our top tips to help you drive spend and profitability across your F&B operations.
Event News
Join us at The Hospitality Show in San Antonio
IRIS will be exhibiting at The Hospitality Show later this month.
Graham Rushin and Kate Fuller will be on hand to showcase how our mobile solutions can enrich the guest stay, boost revenue and free up staff time. Experience the magic first hand and hear how both staff and guests alike are enjoying our solutions, from across the globe.
Be sure to swing by booth #1062 - we'll have lots of expert advice (and goodies) on hand.
See you there?
Feature Focus
Amenity ordering 🍾
Here, guests can order groceries, drinks and toiletries ahead of their stay (e.g. stock up their mini bar or villa). Non-guests can also pre-order amenities/F&B items for guests (how about some Champagne and flowers for the bride & groom?).
Deliver an enhanced guest service and boost guest spend...without adding to your staff's workload.
Thought Leadership
How to boost your F&B festive finances
With Christmas around the corner, hospitality operators are focusing on how to maximise their earnings from this key season and how to be more efficient from an operational standpoint.
Here, IRIS showcase how you can elevate your F&B revenue and streamline resources for a healthy profit.
Hotel Success Story
W Boston Hotel
Learn how the chic W Boston hotel enhanced the guest ordering experience, saved staff resources and boosted F&B revenue by 46% with IRIS's mobile dining solution.
"With 80% of room service orders processed online, it saves our team time and headaches, so it’s definitely here to stay!”
Training and Support
Online Support Portal 💻
Did you know, IRIS offers a free 24/7 online support portal?
It offers clients a wealth of knowledge-based articles, helpful FAQs, videos & release notes to help you get the most out of your platform.
Log in and get the answers to your queries in minutes! Or have a browse and learn more about our latest features, we’re constantly innovating our platform.
Reach guests in a way that suits them
Mobile Service Requests
Digital Guest Directory
Enable guests to send requests to staff and make bookings online. Provide a seamless, efficient service
on the go!
Hotels can provide their guests with up-to-date, accurate information for their guests without endless reprint hassle and costs for the staff.
See the magic in action 🪄
If you want to find out more, please speak to your Account Manager or book a discovery call in here.
Check out our Release notes here to see the latest features.
➡️ Please do follow us on LinkedIn for all the latest news as and when it happens!
As always, thanks for being part of our community!
#Team IRIS
