Platform Release Notes

R4.159

Janaury 14, 2025

• It is now possible to use several Point of Sale (POS) systems simultaneously, enabling seamless synchronisation and management across different sales terminals.

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.158

December 12, 2024

• Added the ability to move a Property to a different Brand and unlink a user from a property via the Manager UI

• Introduced a new payment integration with Spreedly that connects to a variety of payment providers

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.157

November 21, 2024

• Updated various UI error messages and titles verbiage

  This includes the status message for the "Sync all and Version" button on the F&B Menu page and the wording in the 'Custom Order Form' section on the Outlet's Settings page

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.156

November 5, 2024

• Advanced Orders Sorting by "Required" Time

  Orders are now sorted by the Required Delivery Date and Time instead of the order placement time. This ensures that orders are prioritised and displayed based on when they must be fulfilled

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.155

October 14, 2024

• Display Automatic discounts set at POS

  A new feature that allows automatic discounts to be displayed directly from POS. This ensures that any predefined discounts are applied and visible during the transaction process, enhancing accuracy and transparency for both staff and customers.

• Payment Status filter added to the Order Center page

  This will allow hotel staff to easily filter open orders, paid in full by card, or failed orders. This enhancement improves order management and provides clearer visibility into the status of each order.

• Extended email notification options for placed orders

  Staff can now choose between short or extended email notifications, allowing for greater flexibility in how order details are communicated. This improvement ensures that you can tailor notifications to meet your specific needs and preferences.

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.154

September 24, 2024

• Included Employee IDs and Dining Option Guids per Delivery Type for Toast POS

• Improved the criteria for Categories to select Related Items Categories

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.153

September 3, 2024

• Added colour-coded order statuses (Sent to POS, Failed in POS, Completed) for easier issue identification and tracking

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.152

August 7, 2024

• Integration with Syniverse SMS Provider Now Live

  We’ve successfully implemented integration with Syneverse, a new SMS provider. This integration allows for reliable and efficient SMS communication, enhancing the ability to send order notifications and updates seamlessly around the globe

• Auto Fire Offset for Deliver Later Orders, Infrasys POS

  This feature allows manual adjustments in order preparation timing, ensuring that meals are ready at the optimal time for delivery

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.151

July 23, 2024

• Enhanced Discounts functionality, Open Tab and Split Bill features within Toast POS

• Added a Toggle to Disable Order Confirmation Emails in Outlet Settings

  This allows users to control the sending of order confirmation emails at the outlet level

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.150

July 8, 2024

• New 'Sync all and Version' and 'Refresh' buttons on the F&B Menu (POS Integration) page

  Added the option to sync all menus simultaneously and publish a new menu version immediately after all syncs are complete

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.149

June 18, 2024

• Introduced a Call Waitstaff feature for Toast POS

  This feature allows staff to easily set up the Call Waitstaff option and guests to quickly request assistance directly through the Mobile Dining page.

• Improved menu setup for Simphony Transaction Services Generation 2 (TS2)

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.148

May 22, 2024

• Improvements to Verification Status in the Order Centre

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.147

May 07, 2024

• Improvements to integrated POS features

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.146

April 17, 2024

• Order Confirmation Banner Targeting Improvements

  The Order Confirmation Banner can now be targeted based on a property’s country, allowing brands to display different banners in different countries.

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.145

March 18, 2024

• Custom Order Form Verification

  We added the ability to verify whether a user is currently a guest at a property using details provided in the custom order form.

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.144

March 04, 2024

• General security improvements

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.143

January 15, 2024

• Translated Order Confirmation Emails
  When you choose a non-English language in the app, your Order Confirmation Emails will be upgraded. They'll automatically include your preferred language and an English backup for extra clarity

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.142

December 12 2023

• “Sync All” button added to the POS Integrations page

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.141

November 01 2023

• Bulk upload Product & Service Items, in addition to Information Items

• Related Items Category dropdown settings on Category page

• Set full days as delivery times

• Menu added to Outlet Settings List page

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.140

September 25 2023

• Discounts added to Infrasys

• New Staff Ordering reporting

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.139

August 01 2023

• Additional columns for reports

• Open Tab added to Infrasys

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.138

June 22 2023

• Additional POS functionality

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.137

May 31 2023

• New filters on the Section List Page

• Added a limit to the number of a given item that can be ordered in a single order

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.136

May 09 2023

• New filter on the Category List Page

• Added “Save & Close” button to various pages

• Ability to change the order of the Outlets in Order Centres and Service Centres

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.135

April 04 2023

• Additional custom fields on the Order Form

• Discounts on Open Tabs

• Reorder the Outlets on the Outlets List Page

• Added anchor links to the Outlet Setting Page

• Improvements to the F&B Menu page

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.134

March 07 2023

• Add the ability to duplicate Categories

• Platform functionality to support future Guest Web features

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.133

January 23 2023

• Allow up to 6,000 minutes for Outlet Lead Time

• Internal Outlet Names appear on Section & Category Pages

• New Tender Media IDs based on payment card type

• Platform functionality to support future Guest Web features

• General improvements to Manager UI

• Platform functionality to support future Guest Web features

• General bug fixes

R4.132

15 December 2022

Add additional columns to the Categories List page.

Allow Outlet Content page as default landing page.

Platform functionality to support future Guest Web features.

General bug fixes.

R4.131

22 November 2022

Add ability to delete prices from Price List

Add Custom Fields to Confirmation Emails

Send Confirmation Emails for Open Orders

Platform functionality to support future Guest Web features.

General bug fixes.

R4.130

07 November 2022

Credit Card Details in Order Centre

• The last 4 digits of the payment card as well as the card type now appear in the Additional Details section.

Multiple Prices on Non-POS items

Outlet Page Internal Name

Add Toggle if Menu Item Masters should be synced for TS

Platform functionality to support future Guest Web features.

General bug fixes.

R4.129

12 October 2022

Opening Times - Fix AM/PM selector

Four Seasons Fees Descriptions

Bulk Item Upload Page

Platform functionality to support future Guest Web features.

General bug fixes.

R4.128

31 August 2022

Add a Date/Time filter for Received & Required Times in Order Centre

Add a “Apply to All Days” button to Opening Times

Platform functionality to support future Guest Web features.

General bug fixes.

R4.127

27 July 2022

Add a Hex Code Field for colours in App Styles

Errors when Open Tab Delivery Location isn’t correctly configured

Platform functionality to support future Guest Web features.

General bug fixes.

R4.126

29 June 2022

Add in fields for Calories on Items & Modifiers

Add sub-total to AddItemsToBasket response

Platform functionality to support future Guest Web features.

General bug fixes.

R4.125

31 May 2022

Remove unused fields on Sections/Categories/Items

Email Order Confirmation

• Confirmation emails are now sent to all customers once they have paid for their order, including an attached PDF receipt.

Add Regions Column to CSVs

Platform functionality to support future Guest Web features.

General bug fixes.

R4.124

06 May 2022

New App Reports section

Add ability to set universal uppercase/lowercase settings

Toggle to turn order sync button on/off

Platform functionality to support future Guest Web features.

General bug fixes.

R4.123

07 April 2022

UI for new banner format

Add POS Check number to Order History

Platform functionality to support future Guest Web features.

General bug fixes.

R4.122

15 March 2022

Data Protection Enhancements

We have added a new App Setting to hide order comments to fully secure order comments from guests and remove the risk of personal data breaches.

Security Updates for Transactional Reporting

Background Improvements for Order Centre

Platform functionality to support future Guest Web features.

General bug fixes.

R4.120

03 February 2022

FreedomPay Enhancements

• We’ve extended the ability to support payment by card from any outlet at a property with ability to add multiple Terminal IDs

• We’ve enabled the support for payment by card with American Express.

Infogenesis POS Integration Enhancement

We've increased the flexibility of payment options when using the Infogenesis POS Integration with the ability to support multiple Tender Media IDs - such as Card Payments

Platform Enhancement to Outlet Settings

Ahead of an upcoming feature to allow hotels to set an order capacity against time slots we have replaced the outlet interval time with a drop down field.

Prevent order duplication

Added new safeguards to prevent users from accidentally duplicating orders.

General bug fixes.

R4.117

02 December 2021

Infogenesis POS

• Added new functionality to support properties that use Infogenesis POS.

Improve App Styles

• Updated the interface for the App Styles menu.

Platform functionality to support future IRIS® Guest Web features.

General bug fixes.

R4.113

10 September 2021

Quick launch for Order History

• New quick launch type has been added to allow Guest Apps to show the Order History from the Homepage instead of the Side Menu

Manager UI Enhancements

R4.110

30 June 2021

Transaction Services POS - Ability to Sync in Item Descriptions

• Pull in the descriptions direct from POS

• New setting in F&B Menu “Sync Descriptor”

R4.108

26 May 2021

GXP Manager IRIS Rebrand

• Manager has been updated with the new IRIS branding!

R4.106

29 Apr 2021

Transaction Services POS - Payments by Card in Deliver Later scenario

• Toggle to prevent guests from paying by card for delivering later orders so that orders come through to POS as expected

R4.104

29 Mar 2021

App Styles

• Support App Skins setup in GXP Manager (Logos / Fonts / Colours)

Email Notification to Staff (control email type)

• Full vs Advanced Email

Manager APIs for Outlets

Manager APIs for Media Library

Manager APIs for System Operational Settings

R4.102

1 Mar 2021

Auto-Translations

• Speed up content translations, and use our Auto-translate feature. This can be found under Content Management > Translations (available by request)

Choose Content, Select Language and let Auto-translate do the hard work - you can still manually override these too

Manager APIs for Outlets

Improvements to general Error Messages

• Added support for attachments in the SMTP integration

• Added support for renaming resources without breaking references to the resource in apps

• Added misc. improvements to the UX of modules

R4.100

15 Dec 2020

Delivery Location Area and Delivery Location Areas

• UI changes have been made to help speed up the setup so many Delivery Areas can be created in a single click

Currency ISO Code and Symbol Layout

• Ability to define if the ISO Code or Symbol are used, and whether or not they sit before or after the Value in the Guest Apps

Outlet Cart/Order Comments

• No longer a hardcoded feature in the Guest Apps, now this feature can be managed by the Outlet Settings and enabled/disabled depending on whether or not orders can be placed with a guest comment

Translations Enhancements (phase 1)

• Progress bar UI changed from % to 1/4

• Sort Order - so non translated content sits at the top of the list

R4.98

14 Nov 2020

Menu Import Tool Improvements

Freedom Pay Payment Integration

Transaction Services POS Error Handling

R4.84

9 Mar 2020

Transaction Services POS - Test Item Syncing and Test Ordering

• Ability to sync Test Products in from TS POS and only display in Test Apps

Non-Verified Guest Identifier

• Guest Conversations

• V4 API NVG Conversation Endpoint

• V4 API Get Conversations & Messages

• V4 API NVG Message Endpoint

Transactional Services POS Security Headers removed to support 18.2

R4.82

10 Feb 2020

Supporting Transaction Services POS Cloud 18.2