IRIS Newsletter - November 2023
Unwrap more F&B revenue this holiday season!
Read on for the latest Digital Ordering and guest experience news to increase revenue, elevate the guest experience and FREE up staff time...
W Barcelona boosts guest spend by 60%
W Barcelona is delivering some stunning results with IRIS’ mobile dining and guest directory app.
“We’re delighted with the 60% increase in check size, and guests appreciate the ease and efficiency of serving themselves - they are fully in control of their experience.
The IRIS app is a convenient and holistic tool that ensures guests have all the information at their disposal and the ordering/booking process is as seamless and enjoyable as possible.”
Boost your F&B festive finances & unwrap a healthy profit
How can operators maximise their earnings this holiday season, enhance guest communications and be more efficient?
It’s a busy time of year with plenty of opportunities. Here, we showcase how hoteliers can elevate their F&B revenue and streamline resources…without over-stretching your existing team and to ensure your guests come back for more!
Feature focus: Related Items 🍷
Offer upsells and complementary items to your guests so they can order extras to go with their meal - how about a peppercorn sauce or glass of red wine with your steak?
From sides and condiments to drinks and desserts, the opportunities are endless!
It's a great way to give the guest exactly what they want, increase the average check size, and enhance the guest experience.
Mandarin Oriental, Costa Navarino joins IRIS
This luxury beachfront resort in Greece has recently deployed IRIS’s F&B digital ordering and guest directory app to offer an unparalleled level of service and mobility to guests.
Through the IRIS app, guests can order a range of food and drink items (to be enjoyed in their rooms, at the Tranquillity Pool or at the Ormos Beach Club) and peruse the hotel’s range of bespoke services and amenities, all available to order and reserve from the palm of their hands.
Get your digital guest directory fit for the festivities🎄
A digital guest directory is ideal for showcasing seasonal offers. Its efficiency in engaging guests at their convenience is a great way to boost revenue and enrich their stay.
Regarded as a valuable reference tool, hoteliers can benefit from upsell opportunities and can showcase the extent of their services and amenities available whilst at the same time enhancing the guest experience.
How can hoteliers harness this digital flexibility to maximum effect?
Follow us on LinkedIn 📢
Have you checked out our company page on LinkedIn? It’s packed full of hotel news, industry sound bites, staff updates, photos and insider tips!
Be sure to follow us for all the latest action!
Reach guests in a way that suits them 📲
Mobile Service Requests
Digital Guest Directory
Enable guests to send requests to staff and make bookings online.
Provide a seamless, efficient service on the go!
Hotels can provide their guests with up-to-date, accurate information for their guests without endless reprint hassle and costs for the staff.
