IRIS announces new partnership with MYM to support expansion of operations in China
The global leader of digital ordering for the hospitality industry is set to increase its footprint across China following a new agreement
IRIS, the leading provider of digital F&B and guest experience platforms, is set to increase its market share across China’s growing hospitality market. Today it announces a new partnership with Asia-based hospitality technology reseller MYM, utilising IRIS’s Chinese Azure cloud solution.
IRIS currently serves several Mandarin Oriental, Four Seasons and Marriott properties, among others, within China. A key part of IRIS’s plan is to enhance its local service offering and the capabilities of its solution for both current and new clients across China. The report from Mordor Intelligence - China Tourism and Hotel Industry confirmed IRIS’s own insight that the hotel industry in China is currently experiencing a period of growth with hotel groups planning developments and renovations in the coming years.
Enhancing the service and speed of delivery and establishing a partnership with an experienced partner equipped with local expertise and market insight is an important foundation for building this ambition in a hospitality market that is set for expansion.
‘‘Since we first launched in China it has been a key focus market for us as a business. Our investment in local hosting and the new partnership with MYM is the beginning of an exciting new chapter for us.
In addition to the local presence, language support and the scope of their operations, they also have a great track record and client base so are a strong commercial fit to help us promote our solutions locally.
The hospitality industry in China is growing and as operators work to deliver exceptional guest services, for many that means a digital-first solution, in terms of ordering and payment capabilities. Our platform has been built and developed to benefit both the operator and the guest, and we look forward to working with our hoteliers across the region to further support them in realising their own ambitions for revenue growth.’’
- Johan Ohlin, CTO at IRIS
“We pride ourselves on the expertise we have throughout the hospitality technology sector and are delighted to be working with IRIS to build a long-lasting partnership that will support both our hotel clients and the wider industry.
We look forward to enhancing our service offering and are confident hotels and guests alike will benefit from the knowledge and support that both companies are recognised for.”
- Ricky Huang, CEO at MYM
‘‘We value the partnership with IRIS and are delighted with their continued investment into China. Their digital in-room solution not only provides our guests with a great service but also provides our hotels with an additional revenue-generating channel.
The IRIS and MYM partnership in China has enhanced the solution to deliver an improved level of local operational support. We are looking forward to working with both parties to facilitate more business opportunities with the IRIS solution.’’
- Sunny Zhang, VP of Data Governance and Analytics at Mandarin Oriental
For more information on IRIS, please contact info@iris.net or contact MYM at sales@mymcomm.com.cn
About IRIS:
IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.
IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.
Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.
Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by at least 20% while simultaneously reducing the cost of delivering their services.
About MYM:
Shanghai MYM Telecommunication Technology Co., Ltd is a Shanghai-based Systems Integrator that specialises in the provision of information technology to the hotel industry.
The Company has over ten years of successful integrations in telecom and guest-facing technology, systems development, integration and support for 100’s customers in China.
Contact: mymchina@mymcomm.com.cn
Get in touch with IRIS for more information.
