Hotels are still facing recurring staffing issues. Recruiting and retaining skilled personnel while meeting the demands of today’s travellers can seem like an uphill battle. However, the solution might be closer than we think: mobile technology. Check out how technology can help alleviate these staff shortages.

Thanks to IRIS’ seamless mobile dining platform and the growing demand for digital experiences, guests are ordering more online and spending more per transaction – as evidenced in the 126% rise in order volumes and F&B revenue year on year.

The luxury hotel, part of Choice Hotels, selects IRIS’ app to provide hotel guests and apartment residents with an enhanced F&B service to capture more orders and boost staff retention.

The robust integration with Infrasys Cloud POS marks a significant milestone in improving operational efficiency, enhancing guest experiences, and driving F&B revenue growth for hospitality operators.

This month, we’re exploring ways to boost engagement of your mobile ordering app to increase uptake and drive guest spend. Check out these top tips and latest insights to take your F&B operations to the next level…

IRIS launches new UI and new suite of features now available across its mobile ordering platform. Each one has been developed to positively impact operational efficiency and revenue for operators at the back end while enhancing the guest experience to encourage orders and loyalty at the front end.

Having an app is not enough. Hotels must market it effectively to ensure guests know about it and how to use it. Hundreds of our clients have tried and tested these tips and tricks. We have compiled their success into one winning strategy to boost the uptake of your mobile ordering app.

Kimpton Overland Hotel Atlanta Airport, part of IHG, deploys IRIS’ mobile ordering to elevate its room service operations, offering guests a more convenient and expedited F&B ordering experience. The digital ordering solution has also boosted guest spend and order volumes.

2024 is in full swing but what tools do you need for a successful year ahead? Check out our latest news and insights on how to streamline your processes and improve efficiencies with mobile ordering - all while driving revenue and guest satisfaction!

Marriott Executive Apartments, Dubai Creek, renowned for its commitment to exceptional guest experiences, has chosen IRIS, the leading provider of mobile F&B ordering platforms, to revolutionise their in-room dining services.

Luxury hotels are constantly seeking innovative ways to enhance the guest experience while optimising operational efficiencies.
Check out these Mobile Ordering must-haves that will elevate your operations, drive more revenue and free up staff time!

With 97% guest uptake, London Marriott Hotel County Hall save time and resources by processing most of their F&B in-room orders digitally with IRIS mobile dining. It has also enabled the luxury hotel to boost order volumes and increase ancillary revenue.

A new year brings new opportunities and we invite you to embrace our platform to enhance your F&B and guest experience capabilities. Check out this month’s newsletter for our latest insights to help you boost guest spend and elevate the guest stay in 2024.

The new year is always a good time to plan ahead for bookings, revenue and profitability. What are the key trends in hospitality and, more specifically digital ordering and guest experience technology, that look set to support operators in the year ahead? Our product manager highlights 4 considerations.

The 5-star Barcelona hotel increases guest spend by two-thirds since upgrading and streamlining its mobile ordering capabilities with IRIS’ hospitality app. The luxury hotel now offers a broader digital ordering experience, resulting in a boost in revenue and efficiencies.